Privacy Policy

Effective Date: January 10, 2025

Welcome to Jumimatt Ltd. At Jumimatt Ltd, we prioritize the protection of your privacy. This Privacy Policy outlines our practices regarding the collection, use, retention, and safeguarding of your personal information when you access our website, Jumimatt Ltd (the “Website”). By using our Website, you consent to the practices described in this policy.

We collect personal information, including your name, email address, and phone number. However, we do not collect sensitive payment details such as credit card information or data related to IP addresses and browsing behavior. The information we collect is used to tailor our products to your needs, process your orders, market our services, and improve the overall user experience.

We do not share your information with third parties without your consent unless required for regulatory compliance, internal needs such as obtaining funding from financial institutions, or essential partner services like payment processors and shipping providers to ensure the delivery of your orders. Your data is retained for seven years, in compliance with regulatory requirements such as those of the Kenya Revenue Authority (KRA).

As a customer, you have the right to access, correct, or request the deletion of your data. These rights are exercised through discussions and agreements with our team within the defined period. To ensure the security of your information, we implement measures such as password protection and data encryption where applicable.

Cookies are used with your consent to perform analytics and customize our offerings to suit your future requirements. Additionally, we employ third-party services for analytics, payment processing, and marketing tools, all of which are governed by their respective privacy policies.

For international customers, we adhere to regulations such as the General Data Protection Regulation (GDPR) to ensure the secure handling of your information across borders. If you have any privacy-related inquiries, our customer service department is available to assist you. Escalations can be directed to top management when necessary. You can reach us at davidonguka@gmail.com or by phone at +254713542259.

We may update this Privacy Policy from time to time and encourage you to review it periodically. Continued use of our Website signifies your agreement to the updated terms. Thank you for trusting Jumimatt Ltd with your personal information.